Cambodia e-Arrival Card: Complete Information for Foreign Visitors

Planning a trip to Cambodia? In recent updates to simplify entry procedures, the Cambodian government has introduced the Cambodia e-Arrival Card - a digital alternative to the traditional paper arrival form. This new system is designed to make your arrival smoother, faster, and more convenient.

In this guide, you’ll find everything you need to know about the Cambodia e-Arrival Card, including who needs it, how to apply, and important tips to avoid delays at immigration.

What is the Cambodia e-Arrival Card?

Launched on September 1st 2024, the Cambodia e-Arrival Card is an online form that replaces the traditional paper forms for immigration, health, and customs declarations. It allows travelers to submit 100% online before arriving in Cambodia.

This initiative is part of Cambodia’s effort to modernize border control and reduce waiting times at immigration checkpoints.

Who Needs a Cambodia e-Arrival Card?

All international travelers entering Cambodia by air are required to complete the e-Arrival Card before arrival. 

You will typically need to submit this form if you are:

• A foreign visitor traveling for tourism or business
• Entering Cambodia through major international airports.

Currently, the e-Arrival system is in place at Cambodia’s 3 international airports:

• Siem Reap International Airport (REP)
• Sihanouk International Airport (KOS)
• Techo International Airport (KTI).

However, requirements may vary by nationality and entry point. It’s always recommended to check the latest updates from official sources before your trip.

When Should You Apply?

Travelers must complete the e-Arrival Card within 7 days before arrival in Cambodia if applying independently.

With the assistance service for obtaining this e-Arrival card provided by the Cambodia Immigration Services, international visitors will no longer be confused or worried about the processing procedure to receive this card.

Is the e-Arrival Card the Same as a Visa?

No, the Cambodia e-Arrival Card is not a visa.

It is important to understand that:

• The e-Arrival Card is an entry declaration form.
• A visa (eVisa or visa on arrival) may still be required, depending on your nationality.

Make sure you check your visa requirements separately before traveling.

How to Get your Cambodia e-Arrival Card

Foreign travelers can submit the Cambodia e-Arrival Card by using one of the following options:

Submit to the Cambodia Immigration Service

Cambodia Immigration Services offers the Cambodia e-Arrival Card as an optional support service for travelers applying for a Cambodia eVisa, with a service fee of USD 39, designed to simplify the process and reduce the need for additional steps upon arrival.

By using our service, travelers can benefit from:

• No need to re-enter personal information: All details provided during the visa application will be securely reused for the e-Arrival Card.
• Professional guidance throughout the process: Dedicated support helps ensure the form is completed accurately and in compliance with requirements.
• 24/7 customer support: Assistance is available at any time should clarification or corrections be required.
• A more efficient and streamlined experience: Designed to reduce complexity and save time, particularly for first-time travelers.

Please note that the Cambodia e-Arrival Card is issued free of charge by the Government. The USD 39 fee applies solely to the support service provided by Cambodia Immigration Services to assist with the application process.

Submit your Card through the Government platform

Traveler must fill out an online application in order to receive their online immigration and customs card. Your arrival card must be completed within 7 days before your trip. It’s not possible to apply earlier.

Here’s a step-by-step guide to completing the arrival card process:

Step 1: Access the official platform

Visit the official Cambodia e-Arrival Card website: https://arrival.gov.kh/  or the Cambodia e-Arrival Card mobile app.

Step 2: Fill in your information

Here’s what you’ll need to fill out your e-Arrival card application form:

• Enter your personal, passport, and travel details carefully. Double-check for accuracy.
• Provide information about items you’re carrying into Cambodia.
• Answer some health and travel questions.

Step 3: Submit the form

Once completed, submit your application online. In most cases, there is no fee for the arrival card itself.

Step 4: Receive confirmation

After submission, you will receive a confirmation (usually a QR code or reference number).

Step 5: Present upon arrival

Show your confirmation to immigration officers when you arrive in Cambodia.

How is the e-Arrival Card important to Foreign Travelers?

The digital system offers several advantages compared to the traditional paper form:

• Faster immigration process: Reduce time spent filling forms on arrival
• Convenient submission: Complete the form anytime before your trip
• Less paperwork: No need to carry or manage physical documents
• Improved accuracy: Minimize errors with digital input

Overall, the system helps streamline your arrival experience, especially during peak travel seasons.

Important Notes to Avoid Delays

To ensure a smooth entry process, keep these tips in mind:

• Double-check all information before submission
• Use the same passport for both the application and travel
• Keep a digital and printed copy of your confirmation
• Ensure consistency between your visa (if required) and arrival card details

Even small mistakes - such as incorrect passport numbers or dates - can lead to delays at immigration.

Conclusion

The Cambodia e-Arrival Card is a significant step toward a more efficient and traveler-friendly entry process. By completing your information online in advance, you can save time, reduce stress, and start your journey in Cambodia more smoothly.

If you’re planning your trip soon, make sure to prepare your documents early and complete the e-Arrival Card within the recommended timeframe. A little preparation goes a long way in ensuring a hassle-free arrival experience.