Home Arrow FAQ Arrow Is Cambodia’s e-Arrival Legitimate? Straight Talk from Cambodia Immigration Services

Is Cambodia’s e-Arrival Legitimate? Straight Talk from Cambodia Immigration Services

A question many travelers are asking is: “Is Cambodia’s e-Arrival legitimate?”

It’s a valid and important concern—especially with the rise of new digital systems. In this article, we’ll clarify the legitimacy of Cambodia’s e-Arrival system, explain how it works, and provide guidance to ensure you’re using an official and secure platform for your entry into Cambodia in 2025.

So… Is Cambodia’s e-Arrival Legitimate?

Yes — The e-Arrival Card is fully legitimate. It’s an official digital entry system developed and endorsed by the Royal Government of Cambodia.

Cambodia’s government has introduced the e-Arrival Card as part of their official modernization efforts to streamline immigration and health screening processes. It’s designed to:

  • Replace the traditional paper arrival and departure forms
  • Help manage health and travel data more efficiently
  • Reduce wait times and paperwork at entry points

Since July 1, 2024, the e-Arrival Card has been mandatory for all air arrivals to Phnom Penh and Siem Reap (and since September 1, 2024, also for Sihanoukville airport)

How Does Cambodia’s e-Arrival Work?

Instead of filling out a paper form on the plane or at the airport, travelers complete an online form before arriving in Cambodia. The e-Arrival Card collects:

  • Personal details (name, date of birth, nationality, passport info)
  • Travel information (flight details, intended stay)
  • Health declarations (related to COVID-19 or other public health concerns)

After submitting the form online, you’ll receive a confirmation (usually in the form of a QR code or digital receipt) to show to immigration officials upon arrival.

Why Are Travelers Confused About Legitimacy?

I understand why some travelers might worry:

  • New digital systems can sound suspicious, especially if you’ve never heard of them before.
  • There are fake websites out there pretending to be official government portals, which can cause confusion and mistrust.
  • The e-Arrival Card is a relatively new process, so not everyone has heard about it yet.

Rest assured, Cambodia’s e-Arrival system is official and endorsed by the government. However, you must ensure you’re using the correct channels to avoid scams.

Linh’s Tips for Staying Safe When Using Cambodia’s e-Arrival

After helping thousands of travelers, here’s my best advice for using the e-Arrival Card safely and effectively:

Always Use Official or Trusted Sources

Only fill out your e-Arrival Card via:

  • The official Cambodian government website
  • Authorized services like Cambodia Immigration Services

We offer a legitimate, professional service to help travelers complete the e-Arrival Card safely, avoiding scams and errors.

Watch for Fake Websites

Look for:

  • Secure website addresses (URLs starting with “https”)
  • Proper contact information and customer support
  • Clear explanations of services and fees

If a website looks suspicious, do not enter your personal information or payment details.

Complete Your Form Early

You must submit the e-Arrival Card within 7 days before arrival; ideally 3–5 days in advance to avoid last-minute problems.

Keep Your Confirmation Handy

Print a copy of your confirmation or keep it accessible on your phone. Immigration officers may request to see it upon arrival.

Why Use Cambodia Immigration Services for Your e-Arrival?

While you can complete the e-Arrival Card on your own, many travelers choose Cambodia Immigration Services because:

  • We ensure accuracy and completeness, preventing errors that could cause delays at the border.
  • We provide 24/7 customer support for any questions or issues.
  • We bundle e-Arrival assistance with our Cambodia eVisa services, making the entire process simple and seamless.
  • We help you avoid fake websites and scams by handling the official submission on your behalf.

Don’t Forget Your Cambodia eVisa

One important note:

The e-Arrival Card is NOT a visa.

Even if you complete the e-Arrival process, you still need a valid visa to enter Cambodia — unless you’re from a visa-exempt country.

That’s why I strongly recommend applying for your Cambodia eVisa through Cambodia Immigration Services. Here’s why:

  • Avoid long lines at the airport
  • Fast processing times (as quick as 5 business hours with our super urgent service)
  • Professional help to ensure all details are correct
  • Transparent fees with no hidden charges
  • Peace of mind knowing your trip is in good hands

So… Is Cambodia’s e-Arrival Legitimate?

To sum it up:

Yes, Cambodia’s e-Arrival is official, legitimate, and increasingly mandatory for travelers.

It is an initiative towards modernization of the processes of traveling in the country and ensuring the safety of people traveling into the country and the people who are in the country. It is enough to make sure that you use only the official channels or the reliable services such as Cambodia Immigration Services to avoid scammenware.

And remember: e-Arrival Card will only assist you to go through Cambodia without any problems but you must still have your eVisa. We will take care of everything as you can concentrate on enjoying the temples, the culture and the breath taking beauty that Cambodia has to offer.

Let us get to it. Apply for your Cambodia eVisa here, or feel free to reach out if you have questions. You can count on us any time.

Safe journey and I wish that Cambodia would be one of your favorite travel moments.

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